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Cisco Bug: CSCul97936 - Realtime Client not cleaning up socket connections to remote AMQ broker

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
There is a minor ActiveMQ TCP connection leak after Live Data web service failover (and resultant attempt to connect to the ActiveMQ instance on the other side). A single connection is left dangling at each system failover event.  Any aggregate negative impact should not be significant through standard deployment use, but this issue will be address in the next version update of PCCE and the Live Data feature.

Conditions:
The issue is specific to PCCE deployments and Live Data, when the ActiveMQ netbridge is down and/or Live Data experiences a Storm service failover.
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