Guest

Preview Tool

Cisco Bug: CSCul94862 - CWMS Update instructions must be corrected

Last Modified

Aug 20, 2014

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

1.5

Description (partial)

Symptom:
In CWMS Update documentation (http://www.cisco.com/en/US/docs/collaboration/CWMS/1_5/Administration_Guide_chapter_01000.html#task_83D12906409F40679F25EDEFB669D996), the following is stated:
"The update package for your system includes a zipped ISO image. You cannot skip a FCS version of the software and go directly to a maintenance release (MR) version. For example, you can go from 1.0 to 1.5.1.6 (the 1.5 FCS version), but you cannot go from version 1.0 to 1.5MR."

Per verified 1.5 MR2 Readme file this is not correct. 
"You must install the Cisco WebEx Meetings Server version 1.1 (Build 1.1.1.9.A), or version 1.5 (Build 1.5.1.6.A) before applying this patch."

Based on this, you can skip a FCS version of the software and go directly to a maintenance release version. This has to be corrected as soon as possible.

Conditions:
Update to 1.5 MR2
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.