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Cisco Bug: CSCul94520 - AP name shows '00:00:00:00:00:00' for some mse detected clients

Last Modified

Jul 30, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

1.4(0.49)

Description (partial)

Symptom:
Home -> Overview -> Context Aware -> Top 5 MSE's dashlet -> click on 'Wireless Clients'. The resulting page shows many values in the 'AP NAME' column as 00:00:00:00:00:00. Attempting to click the ap name throws error:

Error: Object "LradIf#0" does not exist

Conditions:
Attempting to click on an AP name when viewing clients detected by MSE.  Issue is seen when there is an anchor controller. The anchor controller will send AP macaddress as '00:00:00:00:00:00' and the foreign controller will send the correct AP macaddress, so MSE keeps switching between these two values for APMacaddress.
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