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Cisco Bug: CSCul90746 - Upgrade Fails to Migrate IDP Files with Many IDP Subdirectories

Last Modified

Jul 29, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Upgrade fails to copy international dial plan, IDP, files.

Upgrade log may show:
nt_install|(CAPTURE) cp: cannot stat `/usr/local/cm/idp//*NP': No such file or directory|<LVL::Debug>
05/03/2014 15:04:15 component_install|(CAPTURE) Unable to copy /usr/local/cm/idp//*NP to /common/component/callmanager/IDP/idp/ (1)|<LVL::Debug>
05/03/2014 15:04:15 component_install|File:/common/download/, Function: execute_shell_cmd(), /common/refresh_upgrade/Cisco/callmanager/scripts/dialplan_files_migrate RU Export /common/component/callmanager /usr/local/cm/ /common/log/install/capture.txt failed (1)|<LVL::Error>

Upgrading from to with many idp subdirectories.  Also occurs when upgrading from 8.5.x to 8.6.x.

Related Community Discussions

Upgrade of Call Manager fails while importing IDP (International Dial Plan) files
Problem Description : ================ While performing a Refresh Upgrade of the Call Manager, the upgrade fails while importing the IDP (International Dial Plan) files. We can see the below error in the install logs : 11/14/2014 20:34:28 component_install|Search path is /common/refresh_upgrade/Cisco/callmanager/scripts:/usr/local/cm/script|&lt;LVL::Debug&gt; 11/14/2014 20:34:28 component_install|Checking command /common/refresh_upgrade/Cisco/callmanager/scripts/|&lt;LVL::Debug&gt; 11/14/2014 20:34:28 ...
Latest activity: Feb 23, 2015
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