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Cisco Bug: CSCul90656 - CAD email duplicates template

Last Modified

Sep 18, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)SU1

Description (partial)

Symptom:
When a Agent gets an email and click on any of the template creates, it will show up twice, it will get duplicated.

Conditions:
UCCX 9.0.2SU1 CAD Email feature
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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