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Cisco Bug: CSCul87101 - Stop Routing Q.931 Disconnect Cause does not effect SIP Trunk Multi IP

Last Modified

Oct 27, 2017

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
"Stop Routing Q.931 Disconnect Cause does" Service Parameter does not take place or effect SIP Trunkwith Multi IPs

Example:


SIP Trunk1
SIP Trunk2

if they assigned to RG and the first Trunk got a call disconnected with casue 38 
whilst the Stop Routing on Q.931 Disconnect Cause Code  CONFIGURED with this disconnect cause,
the call gets REALLY stopped being re-routed as expected. which GOOD!

BUT

if we have ONLY ONE SIP Trunk configured with 2 IPs 
and we got the disconnect with 38, 
the CM is Re-routing to the second IP listed at the trunk whilst the Service PArameter config does not take effect!

Conditions:
SIP Trunk with Multi IPs
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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