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Cisco Bug: CSCul86480 - DID: Cisco logo and then blank screen on locking and waking-intermittent

Last Modified

Jan 21, 2014

Products (1)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
DID: Shows cisco logo and then blank screen on locking and waking the device. That is, upon locking the device , it would go into dark screen mode (both internal and external displays) upon waking up the endpoint, it will be locked. At this point, DID is supposed to show lock screen icon on extended display. Instead, it shows Cisco log at first (as if device is not locked) and then it will go into blank screen.

Conditions:
Configure the endpoint with DID in extended mode.
Enable power save mode in CUCM, so that the
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