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Cisco Bug: CSCul85986 - 8961 Phone does not display Busy Message

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

After an upgrade of IP phone firmware to 9.3.4-24, the 8961 IP phones are not showing the "Busy" message on the screen. However, a busy tone can still be heard.

Seen on firmware 9.3.4-24
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