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Cisco Bug: CSCul85398 - CUC: Unable to disable Notification Device without Phone Number

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

9.1(2.1)

Description (partial) 

Symptom:
In Unity Connection 9.x,

User's Notification Device (Home, mobile or work) cannot be disabled after removing the Phone Number. Get this error message - "Phone Number is required." 

This is when the Admin tries to change it using the CUC Admin page. The user can however disable the notification after removing the Phone Number from Cisco PCA.

Conditions:
CUC 9.x and higher,
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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