Guest

Preview Tool

Cisco Bug: CSCul82083 - PLM standalone, Backup error incorrectly references restore error

Last Modified

Dec 26, 2017

Products (1)

  • Cisco Unified Communications Licensing

Known Affected Releases

10.0

Description (partial)

Symptom:
Backup error displayed on the GUI incorrectly references restore error:

"An error prevented the restore from completing successfully. The application failed to connect to the server. Verify that the provided hostname, username and password are correct."

Conditions:
PLM Standalone
Administration -> Backup/Restore
Enter invalid data for one of the fields on the Backup/Restore page
Select Run Backup...
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.