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Cisco Bug: CSCul81360 - SG base WS-C4506-E Crash in Auth Manager with Bad Cookie: bad data magic

Last Modified

Jan 24, 2017

Products (6)

  • Cisco IOS
  • Cisco Catalyst 4948E-F Ethernet Switch
  • Cisco Catalyst 4948E Ethernet Switch
  • Cisco Catalyst 4500 Supervisor Engine 6L-E
  • Cisco Catalyst 4500 Supervisor Engine 6-E
  • Cisco Catalyst 4900M Switch

Known Affected Releases

15.1(2)SG 15.2(22.22)

Description (partial)

Symptom:
WS-C4506-E running 03.04.00.SG // 15.1(2)SG may crash in Auth Manager.
Show Platform Crashdump
<snip>
IOSD-EXT-SIGNAL: Segmentation fault(11), Process = Auth Manager
<snip>

At the time of the crash, these messages were also seen:
%PM-4-BAD_COOKIE: bad data magic was detected

Conditions:
Not fully understood but may have something to do with one out of 2 switch uplinks not working at the time.
While troubleshooting one of these uplinks, the switch crashed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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