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Cisco Bug: CSCul81316 - CUC COBRAS Export fails on NotificationDevices if StaticText is 256 char

Last Modified

Jan 20, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1(3)ES9 8.6(2)ES98

Description (partial)

Symptom:
COBRAS Export for Connection 7.x and later (version 8.0.0.47) errors out on exporting NotificationDevices, if the StaticText is 256 characters long.

Conditions:
Notification Devices have Static Text set at 256 characters.

Example :
[Thread 001], [13/11/21 05:38:01], [20 of 41] Backing up active notification devices
[Thread 005], [13/11/21 05:38:02], Exporting 1365 total notification devices.
[Thread 005], [13/11/21 05:38:02],     Exporting active notification devices
 
[Thread 005], [13/11/21 05:38:04], (error) in CommitValues on AccessDatabaseHelper.
Command text=INSERT INTO NotificationDevices ([Alias],[DetectTransferLoop],[DeviceActive],[DeviceAfterDialDigits],[DeviceBusyRetryInterval],[DeviceDialDelay],[DeviceDeliveryConversation],[DevicePhoneNumber],[DevicePromptForID],[DeviceRetriesOnBusy],[DeviceRetriesOnRNA],[DeviceRingsToWait],[DeviceRNARetryInterval],[DeviceSendCallerID],[DeviceSendCount],[DeviceSendPCALink],[DeviceSMTPAddress],[DeviceStaticText],[DeviceType],[DeviceWaitConnect],[MaxBody],[MaxSubject],[MediaSwitchObjectID],[ParentObjectID]) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)
Error=The field is too small to accept the amount of data you attempted to add.  Try inserting or pasting less data.
[Thread 005], [13/11/21 05:38:04],      key=[DeviceStaticText], value=[To hear this message,dial +81367034599 for JP,+85239032499 for HK,dial +861066190599 for BEI,+6564113499 for SGA,+886223261699 for TWN,+61292722444 for SYD,+61396573499 for MEL.Upon answer,press *, then enter your 6-digit office extension as your login ID.]

[Thread 005], [13/11/21 05:38:42],     Exporting active SMTP notification devices
[Thread 005], [13/11/21 05:38:44], (error) in CommitValues on AccessDatabaseHelper.
Command text=INSERT INTO CUC_NotificationDeviceSMTP ([Active],[DeviceName],[DisplayName],[MaxBody],[MaxSubject],[ObjectID],[PhoneNumber],[SendCallerID],[SendCount],[SendPCALink],[SMTPAddress],[StaticText],[SubscriberObjectID],[Undeletable]) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?)
Error=The field is too small to accept the amount of data you attempted to add.  Try inserting or pasting less data.
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