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Cisco Bug: CSCul80360 - Cannot mix alaw and ulaw

Last Modified

Nov 14, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
For UCCx ASR IVR application the speech recognition is not working and is detecting early audio.

Conditions:
Call is using G.711 a-law codec and the IVR audio prompts are using G.711 mu-law audio so the application mixer is not properly eliminating the audio prompts from audio being directed to the IVR device.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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