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Cisco Bug: CSCul79409 - TC6.3 - Screen goes away after Overlay when receiving presentation in 4:

Last Modified

Feb 15, 2016

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence Codec C40
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence MX200
  • Cisco TelePresence Codec C90
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Known Affected Releases

6.3.x 7.0.0 7.0.1

Description (partial)

Symptom:
After pressing the LAYOUT CONTROL > Overlay (or Single) button from remote, TV output goes away (empty) and both main and presentation video are not shown.

Conditions:
1. Connect TC6.3 with another endpoint.
2. Start presentation from far-end.
3. Press LAYOUT CONTROL or button on TC6.3 remote.
4. Select Overlay (or Single).
5. Found that output video goes away (empty) and both main and presentation video are not shown.
* Same when sending presentation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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