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Cisco Bug: CSCul79409 - TC6.3 - Screen goes away after Overlay when receiving presentation in 4:

Last Modified

Feb 15, 2016

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence Codec C40
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence MX200
  • Cisco TelePresence Codec C90
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Known Affected Releases

6.3.x 7.0.0 7.0.1

Description (partial)

After pressing the LAYOUT CONTROL > Overlay (or Single) button from remote, TV output goes away (empty) and both main and presentation video are not shown.

1. Connect TC6.3 with another endpoint.
2. Start presentation from far-end.
3. Press LAYOUT CONTROL or button on TC6.3 remote.
4. Select Overlay (or Single).
5. Found that output video goes away (empty) and both main and presentation video are not shown.
* Same when sending presentation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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