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Cisco Bug: CSCul78062 - CER error JTAPI log with CUCM. Provider Service unavailable Error 200

Last Modified

Feb 26, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.22)

Description (partial)

Symptom:
CTI Applications would see provider open failure with error "password Decryption failure"  while connecting to CTIManager.


Impact: All CTI application using 10.0.1 JTAPI/TAPI Client will have problem in connecting to UCM Server which is using third-party CA certificate for security.

Conditions:
UCM is installed wit certificates that are signed by 3rd Party CA.
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