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Cisco Bug: CSCul77825 - Scheduled report of software summary to more than 1000 devices fails

Last Modified

Nov 03, 2014

Products (1)

  • Cisco Prime Network

Known Affected Releases

3.9(0)PP999

Description (partial)

Scheduled report of software summary to more than 1000 devices fails

Symptom:
When running schedule report for more than 1000 devices schedule reports fails. Running manual report works fine.

Please find AVM 84.out logs and screen-shot attached.

ERROR [11 03 2013 02:03:00.541 ICT] - ReportsServiceImpl.handleTimeoutMessage - Report Auto Software Summary failed due to timeout
ERROR [11 03 2013 02:03:00.644 ICT] - ReportsServiceImpl.handleTimeoutMessage - Report 20130902 failed due to timeout
[GC 349205K->56105K(1025280K), 0.0024010 secs] Sun Nov 3 04:21:49 2013
ERROR [11 03 2013 05:03:00.434 ICT] - ReportsServiceImpl.handleTimeoutMessage - Report Auto_summary_Device failed due to timeout
[GC 357161K->56305K(1023424K), 0.0027410 secs] Sun Nov 3 08:29:16 2013
[GC 357361K->56274K(1028480K), 0.0020370 secs] Sun Nov 3 12:41:29 2013

Restarting AVM 84 resolves the issue but issue comes back again after some days

Conditions:
N/A
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