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Cisco Bug: CSCul77594 - Improper reference url for skill when a GET perfromed on CSQ

Last Modified

Jun 16, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
When a GET is performed using the url http://<ccxip>/adminapi/csq/<csqId> which contains skills with names having hyphen in them the ref url for skill is improper. The ref url contains skillname-(competency)-skillId.
Eg: Skill-English.

Conditions:
When the skill name contains hyphen, this issue occurs
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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