Guest

Preview Tool

Cisco Bug: CSCul77175 - UCCX Editor Database/ACD Steps Online Help Mapping is broken

Last Modified

Dec 12, 2013

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Context Sensitive help for Editor Steps from the client is broken.

Conditions:
Install editor and try using context sensitive help( Step->Properties->Help) for steps like DB steps and ACD steps.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.