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Cisco Bug: CSCul74721 - Enabling debug dispatcher logging causes emails not to be dispatched

Last Modified

Feb 13, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1) 9.0(2)

Description (partial)

Symptom:
Enabling debug dispatcher logging causes emails not to be dispatched
You will see following exceptions when debug logging is turned on. "java.lang.NullPointerException at com.egain.platform.framework.dataaccess.DataAccess.executeSelectForPreparedStmt(DataAccess.java:3838) "

Conditions:
Enabling debug dispatcher logging causes emails not to be dispatched
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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