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Cisco Bug: CSCul73754 - CUP User shows offline but is actually online

Last Modified

Sep 30, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
When searched contact shows as offline (status is unavailable), when user is actually online.
When user is added to buddy list, it shows correct presence.

Conditions:
Jabber 9.6
Temp presence on search
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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