Guest

Preview Tool

Cisco Bug: CSCul72351 - Publisher and Subscriber calls out of Sync on call manager

Last Modified

Feb 26, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.6(2.11001.1)

Description (partial)

Symptom:
When CUCDM is used to insert routepartitions and numplans, calls may fail with the following:  'Call cannot be completed as dialed' when handset is lifted off hook.  This only affects subscribers nodes.

Conditions:
Fundamental problem with IDS DB replication.
[Jira] (CMDB-338)

CUCDM inserted the routePartition and NumPlan records (in that sequence) on the publisher.   This data was then replicated to the subscribers where IDS ER optimization may process the NumPlan record insert prior to the RoutePartition insert.    As a result,  the transactional order of the RoutePartition and NumPlan insert is not guaranteed resulting in a problem when these records are copied into IMDB based on the order in which they arrive.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.