Cisco Bug: CSCul71577 - Agent Desktop greyed out on completing conference during Emergency call
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Agent Desktop greyed out on completing conference during Emergency call Conditions: Issue occurs only when the initiating an emergency assist call while the OPC process is failing over from A>B and then back B>A. Once completing the emergency assist conference in this scenario, the agent desktop will grey out.
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Bug Details Include
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