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Cisco Bug: CSCul71124 - Jacket card is stuck and cannot recover after PRESO or OIR

Last Modified

Dec 02, 2014

Products (1)

  • Cisco uBR10000 Series Universal Broadband Routers

Known Affected Releases

12.2(33)SCH1

Description (partial)

Symptom:
Jacket card is stuck and cannot recover after PRESO or OIR.
Downstream traffic is impacted.  If primary channel is on DOCSIS SPA, upstream traffic is lost because MAP is not sent to modem.

Conditions:
Observed during PRE SO or OIR, very rare and caused by jacket card hardware failure.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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