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Cisco Bug: CSCul69613 - UCCE 9 Security Guide points to Staging guide for SQL domain user config

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

9.0(1) 9.0(2) 9.0(3) 9.0(4)

Description (partial)

Symptom:
UCCE 9 Security Guide points to Staging Guide for SQL domain user config

Conditions:
Trying to find instructions on how to  run SQL using a domain user. 
Running UCCE 9.

The UCCE 9 staging guide only states running SQL under Local System.

However in the UCCE Security Best Practices Guide, found here:
 http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/reference/guide/security_guide.pdf 

it states:

"The following assumes the SQL Server has been installed previously with the service configured to run
as the LocalSystem Account. It is possible that these steps can be shortened if the SQL Server is installed
initially to run using a least privileged account. Refer to the Staging Guide for Cisco Unified ICM/Contact
Center Enterprise & Hosted, Release 9.x(y) for more information about how to properly install SQL Server
using a Domain User Account to run the MSSQL Server service."


There is no mention of using a domain account in the Staging guide found here:

 http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/installation/guide/UCCE_BK_S5AE1622_00_staging-guide.pdf
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