Cisco Bug: CSCul68075 - Screen goes blank when connected USB wireless Keyborad mouse during call
Last Modified
Jan 07, 2014
Products (1)
Known Affected Releases
10.1(1)
Description (partial)
Symptom: Screen goes blank when connected USB wireless Keyborad mouse during call Conditions: Description: Screen goes blank when connected USB wireless combo Keyborad & mouse during Audio call and video call Steps to reproduce: 1. Register endpoint to CUCM 2. Make call between 2 endpoints. 3. Connect/disconnect USB wireless key board and mouse during call in progress. Expected behavior: Their should not be any kind of disturbance or screen flickering when USB device is connected during call in progress. Actual Behavior: When USB device is connected during cal (Audio), the phone app screen goes blank. Screen shots attached for the same. Note: No issues observed when wired USB key board and mouse is connected during call. USB Device used for testing: Logitech Wireless USB Mouse - Model no - M210 Logitech Wireless USB Keyboard - Model no - K260
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