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Cisco Bug: CSCul67783 - Enabling AC via external app causes all subsequent connections to fail

Last Modified

Mar 15, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

3.0(9231)

Description (partial)

Symptom:
Attempt to connect a VPN always fails with a message "Connect using Cisco AnyConnect App at least once before using any other App."

Conditions:
During initial setup of AnyConnect for iOS, if external control is enabled and run AnyConnect via external application using URI handler, "Cisco AnyConnect Secure Mobility Client extends the Virtual Private Network(VPN) capabilities of your device. Do you want to enable this software?" will appear since it is an initial boot. 

After clicking OK, attempt to connect a VPN always fails with a dialog message "Connect using Cisco AnyConnect App at least once before using any other App." either by connecting via URI handler or directly sliding "AnyConnect VPN" bar to ON.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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