Guest

Preview Tool

Cisco Bug: CSCul65887 - Video Monitoring/QoE reports use Package IDs instead of Pkg Counter IDs

Last Modified

Dec 27, 2013

Products (1)

  • Cisco SCE 8000 Series Service Control Engine

Known Affected Releases

4.1.0

Description (partial)

Symptom:
Video Monitoring and Video QoE reports currently use Package IDs instead of Package Counter IDs.

The current reports are affected by the anomaly (listed by topic and report name):
Video -> Services -> Quality: Video Services Quality
Video -> Monitoring -> Resolution: Video Usage per Resolution
Video -> Monitoring -> Bit Rate: Video Usage per Bit Rate
Video -> Monitoring -> Duration: Video Usage per Duration

Conditions:
Select one of the below reports:
Video -> Services -> Quality: Video Services Quality
Video -> Monitoring -> Resolution: Video Usage per Resolution
Video -> Monitoring -> Bit Rate: Video Usage per Bit Rate
Video -> Monitoring -> Duration: Video Usage per Duration

The Package filter under the Parameters tab is currently designed to work with Package IDs whose value range is [0-4999]. This will not generate the report for the correct subscriber Package if the Package ID is not matching the same value as the corresponding Package Counter ID, as defined on the SCA BB Console.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.