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Cisco Bug: CSCul65804 - BE3000: Limitation on additional extensions allowed is 40 characters.

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

The length of the allowed extensions in the dial-plan in is restricted to 40 characters. If extension length is 4 then only 4 set of additional allowed extensions will be allowed. But in the previous builds this character limit was not set and hence the customer has entered more than 4 set(customer had 6 set:2000-2999,3000-3999,4000-4999,5000-5999,8000-8999,0900-0999) of additional allowed extensions. After the migration from prototype to production box, customer is not able to save the remaining 2 set(8000-8999,0900-0999) of additional allowed extensions.

1.Login to installed BE3K as admin
2.Go to System Settings->Dial Plan
3.Enter more than 4 set of extensions in Additional Allowed Extension tab.
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