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Cisco Bug: CSCul65452 - Facebook messages is getting blocked, but not Chat

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.7.5-190

Description (partial)

Symptom:
Facebook messages are being blocked while Facebook chat is not. (only tested on WSA version 7.7.5-190)
2-     If Facebook chat was initialed turned On, it cannot be turned Off, but you can still chat eventhough the rule that denies facebook messages and chat is enabled/should block it.
3-     If Facebook chat was initially Off, you cannot turn it On.

Conditions:
The configuration applied is as follows:
1-     HTTPS proxy is enabled
2-     Decryption policy is configured
3-     AVC is set for decryption and Facebook messages and Chat are set to Block
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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