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Cisco Bug: CSCul63830 - CUC has 2 Audio Distortions in the Opening Greeting while using G.711u

Last Modified

May 04, 2016

Products (12)

  • Cisco Unity Connection
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 6000 Version 8.5
  • Cisco Business Edition 5000 Version 8.5
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Unity Connection Version 8.5
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.6
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Known Affected Releases

8.5(1) 8.6(2) 9.1(0.1)

Description (partial)

Symptom:
The distortion is present on the words "extension" and near or after the word "hold" during the following phrase.

"Hello, Cisco Unity Connection Messaging System. From a Touchtone Telephone , You may dial an extension at any time. For a Directory of Extensions, Press 4, Otherwise, please hold for an Operator"

Conditions:
This problem is present on 8.5(1), 8.6(1), 8.6(2), and 9.1(1) versions using SCCP or SIP Integration and the G.711u law Codec.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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