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Cisco Bug: CSCul62172 - Phone app is crashed after start monitoring and selecting new call.

Last Modified

Jan 15, 2014

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Phone app is crashed after start monitoring and selecting new call.

Conditions:
[steps to reproduce]
1. Establish a call between two end points A(Customer) and B(Agent). 
2. Initiate a silent monitoring session to endpoint C(supervisor).
3. From endpoint point B tap on new call displayed at the left corner of the screen.
4. Make another call from endpoint D to other DN of endpoint B.
5. Answer the call on endpoint B.
6. Again tap on new call displayed at the left corner of the screen from endpoint B.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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