Cisco Bug: CSCul59546 - No timeout if reports in Finesse are loading while CUIC service is down
Dec 30, 2016
- Cisco Unified Intelligence Center
Known Affected Releases
Symptom: During Failover of Packaged CCE from SIte A to SIteB, if the CUIC reporting service goes down, and user logs in to Finesse desktop, the report container would display the message "Waiting for service to come online" And it stays in the same state until the CUIC service comes up Conditions: Packaged CCE setup split across Site A and SiteB Agents logged in to finesse desktop pointing to Site A Site A fails over.
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Bug Details Include
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- Known Fixed Releases
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