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Cisco Bug: CSCul59075 - CCE:Login stuck "Signing in..." dialog if too many agents are signed in

Last Modified

Feb 27, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Agent log in stuck at "Signing in..." dialog.

Conditions:
If number of agents signed in is at or exceeds capacity and then logging in a new agent.
This only occurs for Packaged CCE when the maximum number of  agent allowed to log in is reached.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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