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Cisco Bug: CSCul58495 - Black screen is displayed on supervisor endpoint.

Last Modified

Jan 25, 2014

Products (1)

Known Affected Releases


Description (partial)

Black screen is displayed on supervisor endpoint after initiate monitoring on device home screen.

Supervisor endpoint(C) should be in device home screen.

[Step to reproduce]
1. Establish a call between two end points A(Customer) and B(Agent). 
2. Initiate a silent/whisper-coaching monitoring session to end point C(supervisor).
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