Guest

Preview Tool

Cisco Bug: CSCul58230 - ASA 5512-5555 Fails to Get IPS Module Unique Device Identifier

Last Modified

Apr 04, 2018

Products (11)

  • Cisco IPS 4200 Series Sensors
  • Cisco ASA 5555-X IPS Security Services Processor
  • Cisco IPS 4345 Sensor
  • Cisco ASA 5525-X IPS Security Services Processor
  • Cisco ASA 5545-X IPS Security Services Processor
  • Cisco IPS 4520 Sensor
  • Cisco IPS 4510 Sensor
  • Cisco ASA 5515-X IPS Security Services Processor
  • Cisco IPS 4360 Sensor
  • Cisco ASA 5585-X IPS Security Services Processor
View all products in Bug Search Tool Login Required

Known Affected Releases

7.1(4)E4

Description (partial)

Symptom:
The ASA show module command shows 'Unknown' for the IPS Module Card Type.

The ASA console shows the following error:

   CMGR PLAT: In sw_mod_idprom_resp_handler Failed to find idp resp udi pdesc for slot 1

Conditions:
Problem occurs if the MAC address contains either "da" or "cb" (hex values) on the following product IDs:

ASA 5512-X IPS SSP
ASA 5515-X IPS SSP
ASA 5525-X IPS SSP
ASA 5545-X IPS SSP
ASA 5555-X IPS SSP

Related Community Discussions

ASA5512-X ~ ASA5555-Xにて,IPS モジュールが Unknown になる問題
ASA5512-X ~ ASA5555-X のプラットフォームに IPS を搭載し,IPS Version 7.1(8)E4 以前のバージョンを使用している場合,そのモジュールのステータスが Unknown になって起動しない場合があります. また別の症状として,ASA 上では以下のエラーログが出力されます. CMGR PLAT: In sw_mod_idprom_resp_handler Failed to find idp resp udi pdesc for slot 1 Unknown になってしまった場合,ASA より 'show module' コマンドで IPS の MAC Address を確認してください. もしIPSが持つMAC Addressに 'da',もしくは 'cb' の文字列が含まれる場合,以下のソフトウェア的な問題に該当します. | ASA 5512-5555 Fails to Get IPS Module Unique Device Identifier <key>CSCul58230</key> | 本事象はすでに解決されており,IPS Version 7.1(8p1)E4 ...
Latest activity: Dec 11, 2013
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.