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Cisco Bug: CSCul58122 - CUC -Unable to replace the references to Users

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.0(1)ES9 9.1(2.1)

Description (partial)

Symptom:
When a user referenced by a Routing Rule and try to delete the same but can't do and get the following error in CUCA—Users—(Users Basic page )

User TEST is currently referenced and not deletable.
Click Here to view all references to TEST in the system.
Click Here to select another user to replace all references to TEST in the system

So if I click on Second Hyperlink to replace the reference , the link doesn't open

Conditions:
Trying to Delete users which are already reference by other objects
Seen in CUC 8.x , 9.x
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Bug Details Include

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  • Status
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