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Cisco Bug: CSCul57849 - Showing an Error Message in Self-Provisioning Configuration Page

Last Modified

Jul 24, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Showing an Error Message in Self-Provisioning Configuration Page

Conditions:
Problem Description:
          When we configuring the Self Provisioning  in Unified CM,  we need to assign Application user at that time it's showing a warning like  "Standard CTI Enabled" role is not assigned for this application user. Self-Provisioning IVR service will not work?. But here I have assigned the role to the Application user.

Steps to reproduce:

1. Create Access Control Group by selecting  Unified CM Administration -> User Management -> User settings -> Access Control Group 
2. And assign the roles to that Access Control Group 
3. Create Application User by selecting Unified CM Administration -> User Management -> Application User
4. And Assign the Access control Group to that Application User
5. Go to Self-Provisioning by selecting User Management -> Self Provisioning
6. Assign the Application user from the drop down which is created previously

Note: As per the Help page, when we should not assign the role to the Application user then only the error will show.
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Bug Details Include

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