Cisco Bug: CSCul57849 - Showing an Error Message in Self-Provisioning Configuration Page
Jul 24, 2017
- Cisco Unified Communications Manager (CallManager)
- Cisco Intercompany Media Engine
- Cisco Unified Communications Manager Version 10.0
Known Affected Releases
Symptom: Showing an Error Message in Self-Provisioning Configuration Page Conditions: Problem Description: When we configuring the Self Provisioning in Unified CM, we need to assign Application user at that time it's showing a warning like "Standard CTI Enabled" role is not assigned for this application user. Self-Provisioning IVR service will not work?. But here I have assigned the role to the Application user. Steps to reproduce: 1. Create Access Control Group by selecting Unified CM Administration -> User Management -> User settings -> Access Control Group 2. And assign the roles to that Access Control Group 3. Create Application User by selecting Unified CM Administration -> User Management -> Application User 4. And Assign the Access control Group to that Application User 5. Go to Self-Provisioning by selecting User Management -> Self Provisioning 6. Assign the Application user from the drop down which is created previously Note: As per the Help page, when we should not assign the role to the Application user then only the error will show.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases