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Cisco Bug: CSCul56748 - Provider_Open_Request failures following discovery by Import Devices

Last Modified

Mar 07, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0

Description (partial) 

Symptom:
When discovery is initiated by import of csv or xml file, although jtapi credentials are provided in the file, PCA fails to send PROVIDER_OPEN_REQUEST when the discovery is completed.   This will cause Session Diagnostics to fail.

Conditions:
This has been observed with Prime Collaboration 10.0
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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