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Cisco Bug: CSCul56748 - Provider_Open_Request failures following discovery by Import Devices

Last Modified

Mar 07, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases


Description (partial)

When discovery is initiated by import of csv or xml file, although jtapi credentials are provided in the file, PCA fails to send PROVIDER_OPEN_REQUEST when the discovery is completed.   This will cause Session Diagnostics to fail.

This has been observed with Prime Collaboration 10.0
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