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Cisco Bug: CSCul56741 - cts-500/1000 doesnot send IDR whn DX650 request for IDR(pkt-drop n/w)

Last Modified

Mar 24, 2014

Products (1)

  • Cisco TelePresence System 3000 Series

Known Affected Releases

1.10.2

Description (partial)

Symptom:
When a Cisco Desktop Collaboration Experience DX650 receves a packet loss notification, it sends an Instantaneous Decoder Refresh (IDR) request to a Cisco TelePresence System 500-32, 500-37, or 1000, using a Real-Time Transport Control Protocol (RTCP) Full Intra Request (FIR). However, the Cisco TelePresence System does not send any IDR response to the DX650.

Conditions:
This condition has been seen in a point-to-point call between a DX650 and CTS-500, or between a DX650 and a CTS-1000. The Cisco Unified Communications Manager version was 10.0.
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