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Cisco Bug: CSCul56440 - When the Customer has a UserGroup set the invalid characters for SNR

Last Modified

Sep 01, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(3)

Description (partial)

Symptom:
Details:
If the Customer has a UserGroup set the invalid characters for the SNR Profile
are not being substituted correctly.

I have a user called tom&jerry, when the Customer had no UserGroup the & get
replaced correctly. 
getRemoteDestinationProfile :
 <name>tom_jerry-477-RDP</name>

If the Customer has the UserGroup set to @gw.com then the & is not being
replaced correctly. & is not supported for SNR Profile so the transaction fails
getRemoteDestinationProfile :
 <name>tom&jerry-RDP</name>


Steps to Reproduce:
1. Add End User eg: tom@jerry
2. Associate Phone to End user
3. Modify Customer and set the User Group eg: @gw.com
4. Add SNR to the End User
5.
6.

Conditions:
Details:
If the Customer has a UserGroup set the invalid characters for the SNR Profile
are not being substituted correctly.

I have a user called tom&jerry, when the Customer had no UserGroup the & get
replaced correctly. 
getRemoteDestinationProfile :
 <name>tom_jerry-477-RDP</name>

If the Customer has the UserGroup set to @gw.com then the & is not being
replaced correctly. & is not supported for SNR Profile so the transaction fails
getRemoteDestinationProfile :
 <name>tom&jerry-RDP</name>


Steps to Reproduce:
1. Add End User eg: tom@jerry
2. Associate Phone to End user
3. Modify Customer and set the User Group eg: @gw.com
4. Add SNR to the End User
5.
6.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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