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Cisco Bug: CSCul56436 - When clicking on the Speed Dials or Buy Lamps buttons, the user is lo

Last Modified

Jan 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(3)

Description (partial)

Symptom:
Prerequisites:
1. An end user with phones associated.
2.
3.

Steps to Reproduce:
1. Log in to Self Care
2. Select My Phones
3. Click on a phone
4. Click on the Busy Lamps or Speed Dials button
5.
6.
Actual Results:  
User is logged out and presented with the login screen

Expected Results:  
The busy lamps or speed dials for the phone should be shown.
Prerequisites:
1. An end user with phones associated.
2.
3.

Steps to Reproduce:
1. Log in to Self Care
2. Select My Phones
3. Click on a phone
4. Click on the Busy Lamps or Speed Dials button
5.
6.
Actual Results:  
User is logged out and presented with the login screen

Expected Results:  
The busy lamps or speed dials for the phone should be shown.

Conditions:
Prerequisites:
1. An end user with phones associated.
2.
3.

Steps to Reproduce:
1. Log in to Self Care
2. Select My Phones
3. Click on a phone
4. Click on the Busy Lamps or Speed Dials button
5.
6.
Actual Results:  
User is logged out and presented with the login screen

Expected Results:  
The busy lamps or speed dials for the phone should be shown.
Prerequisites:
1. An end user with phones associated.
2.
3.

Steps to Reproduce:
1. Log in to Self Care
2. Select My Phones
3. Click on a phone
4. Click on the Busy Lamps or Speed Dials button
5.
6.
Actual Results:  
User is logged out and presented with the login screen

Expected Results:  
The busy lamps or speed dials for the phone should be shown.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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