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Cisco Bug: CSCul56428 - Registering a Phone or Adding Extension Mobility does not show shared

Last Modified

Jun 01, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(3)

Description (partial)

Symptom:
Details:
When Registering an IP Phone or Adding Extension Mobility the list of
extensions does not show extensions which are shared on Analogue Lines. This
does work in reverse though when registering an Analogue Line you can select
shared extension on Phones or EM Profiles which was fixed in bug 21192


Steps to Reproduce:
1. Register and Analogue Line with extension eg 500
2. Register a Phone and try to select extension 500 from the list of extensions
3. Add Extension Mobility and try to select extension 500 from the list of
extensions.
4.
5.
6.

Conditions:
Details:
When Registering an IP Phone or Adding Extension Mobility the list of
extensions does not show extensions which are shared on Analogue Lines. This
does work in reverse though when registering an Analogue Line you can select
shared extension on Phones or EM Profiles which was fixed in bug 21192


Steps to Reproduce:
1. Register and Analogue Line with extension eg 500
2. Register a Phone and try to select extension 500 from the list of extensions
3. Add Extension Mobility and try to select extension 500 from the list of
extensions.
4.
5.
6.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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