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Cisco Bug: CSCul56427 - Ops tools fail with "Adding/Modifying device pools is not allowed for

Last Modified

Jan 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(3)

Description (partial)

Symptom:
Details:
When trying to run OpsPurgeProvider/OpsPurgeReseller/Customer, etc. the
transaction fails with a device pools dependency.

Prerequisites:
1.BSD Dialplan 
2.Buildings loaded with Locations
3.

Steps to Reproduce:
1.Try to run OpsPurgeProvider
2.
3.
4.
5.
6.
Actual Results:  
Status of main transaction

XML    
29649 Request being actioned    OpsPurgeReseller
    =>  Entered at: 2013/10/10 16:35:13 SAST  (172.29.89.174)

     Transaction queued 
    => Started at: 2013/10/10 16:35:13 SAST

Status of sub transactions

29650  OpsPurgeBuilding    XML    F      Building [Building_102] contains
locations [Location_125]     
29651  --- OpsPurgeLocation    XML    F      Adding/Modifying device pools is
not allowed for buildings     
29652  --- --- ModSetting    XML    Y      Preference [AutoMoveLocation]
updated to [false]

Expected Results:  
Status of main transaction

XML    
29410 Request Failed    OpsPurgeProvider
    =>  Entered at: 2013/10/10 16:30:05 SAST  (172.29.89.174)

     Customer [Customer_117] has associated Divisions, please delete these
before deleting the Customer 
    => Started at: 2013/10/10 16:30:05 SAST
         => End at: 2013/10/10 16:30:17 SAST

#####################################################

Status of main transaction

XML    
29649 Request Failed    OpsPurgeReseller
    =>  Entered at: 2013/10/10 16:35:13 SAST  (172.29.89.174)

     Reseller [Reseller_1] has associated Customers, please delete these before
deleting the Reseller 
    => Started at: 2013/10/10 16:35:13 SAST
         => End at: 2013/10/10 16:44:32 SAST

Conditions:
Details:
When trying to run OpsPurgeProvider/OpsPurgeReseller/Customer, etc. the
transaction fails with a device pools dependency.

Prerequisites:
1.BSD Dialplan 
2.Buildings loaded with Locations
3.

Steps to Reproduce:
1.Try to run OpsPurgeProvider
2.
3.
4.
5.
6.
Actual Results:  
Status of main transaction

XML    
29649 Request being actioned    OpsPurgeReseller
    =>  Entered at: 2013/10/10 16:35:13 SAST  (172.29.89.174)

     Transaction queued 
    => Started at: 2013/10/10 16:35:13 SAST

Status of sub transactions

29650  OpsPurgeBuilding    XML    F      Building [Building_102] contains
locations [Location_125]     
29651  --- OpsPurgeLocation    XML    F      Adding/Modifying device pools is
not allowed for buildings     
29652  --- --- ModSetting    XML    Y      Preference [AutoMoveLocation]
updated to [false]

Expected Results:  
Status of main transaction

XML    
29410 Request Failed    OpsPurgeProvider
    =>  Entered at: 2013/10/10 16:30:05 SAST  (172.29.89.174)

     Customer [Customer_117] has associated Divisions, please delete these
before deleting the Customer 
    => Started at: 2013/10/10 16:30:05 SAST
         => End at: 2013/10/10 16:30:17 SAST

#####################################################

Status of main transaction

XML    
29649 Request Failed    OpsPurgeReseller
    =>  Entered at: 2013/10/10 16:35:13 SAST  (172.29.89.174)

     Reseller [Reseller_1] has associated Customers, please delete these before
deleting the Reseller 
    => Started at: 2013/10/10 16:35:13 SAST
         => End at: 2013/10/10 16:44:32 SAST
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