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Cisco Bug: CSCul55922 - UCCX: refURL Returned by /adminapi/csq is in Incorrect Case

Last Modified

Feb 22, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial) 

Symptom:
Consuming the UCCX API and attempting to issue a request for /adminapi/skill by deriving the URL from the 'refURL' tag in another API request results in a 404 error.

Conditions:
The word 'skill' in the refURL has the first letter in uppercase, it should be lowercase. 

Result of /adminapi/csq:

<skillCompetency>
<competencelevel>5</competencelevel>
<skillNameUriPair name="Skill One">
<refURL>https://<UCCX_IP>/adminapi/Skill/2</refURL>
</skillNameUriPair>
<weight>1</weight>
</skillCompetency>

The refURL should be:

<refURL>https://<UCCX_IP>/adminapi/skill/2</refURL>
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Bug Details Include

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  • Status
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