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Cisco Bug: CSCul55699 - CUP: Rework Exception Handling to Clarify GUI Notifications Post Upgrade

Last Modified

Oct 07, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
The CUP troubleshooter incorrectly reports a replication error after performing an upgrade of the corresponding UCM node to 10.0.1.  The CUP node does need to be rebooted per design and a notification is supplied on System->Notifications to that effect.  However, nothing is provided on the Troubleshooter to this effect and this error that is provided can be misleading.

Conditions:
Upgrade UCM node, check troubleshooter, see Replication Error which reads "Cisco IM and Presence Data Monitor has detected that database replication is still in progress, and/or that the Cisco Sync Agent sync from Cisco Unified Communications Manager is not complete".
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Bug Details Include

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  • Status
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