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Cisco Bug: CSCul55699 - CUP: Rework Exception Handling to Clarify GUI Notifications Post Upgrade

Last Modified

Oct 07, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases


Description (partial)

The CUP troubleshooter incorrectly reports a replication error after performing an upgrade of the corresponding UCM node to 10.0.1.  The CUP node does need to be rebooted per design and a notification is supplied on System->Notifications to that effect.  However, nothing is provided on the Troubleshooter to this effect and this error that is provided can be misleading.

Upgrade UCM node, check troubleshooter, see Replication Error which reads "Cisco IM and Presence Data Monitor has detected that database replication is still in progress, and/or that the Cisco Sync Agent sync from Cisco Unified Communications Manager is not complete".
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