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Cisco Bug: CSCul55317 - Tone Direction for silent/whisper-coaching sessions are not working

Last Modified

Jun 07, 2016

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Tone Direction for silent/whisper-coaching sessions are not working

Conditions:
Steps to reproduce:

1. Establish a call between two end points A(Customer) and B(Agent).
2. Initiate a silent/Whisper-Coaching session to end point C(supervisor) with "NoLocalOrRemote" option.
3. Observe the behavior on end points A(Customer) and B(Agent).
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