Guest

Preview Tool

Cisco Bug: CSCul55255 - CSM 4.4 Device locked after failed scheduled deployment

Last Modified

Feb 17, 2018

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.4(0)

Description (partial)

Symptom:
Devices that failed a scheduled deployment remain locked, and no further deployments can be done after that.

Conditions:
The possible reason for this defect may be connection pool getting exhausted, because as per the log there was a NPE for a connection object which can be observed in three cases :- 
1) DB shut down  -- Not the case. 
2) Restore DB being taken places -- As confirmed by customer not the case.
3) Connection pool exhausted. 

For this defect 3 case is possible.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.