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Cisco Bug: CSCul54973 - Improper Pickup indication in 99XX when in confernce

Last Modified

Oct 16, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1.9)

Description (partial)

Symptom:
Improper Pickup indication in 99XX when in confernce

Conditions:
Steps to Reproduce :

1.	Register a IP Phone A 99XX (DN 3115) , IP phone B (DN 3117) , IP Phone C (DN 3022) and IP phone D (3025) in a unified CM .
2.	Make IP phone A 99XX(DN 3115) and IP Phone B (3117) in Same pickup group 
3.	Make a call from IP phone D (DN 3025) to IP Phone B (DN 3022) and answer the call in IP Phone B .
4.	Make a conference call in IP phone D to IP Phone B(DN 3117) and make a complete conference  in IP phone D immediately.
5.	IP Phone B will rings as conference which is not attended and Pickup indication will show in IP Phone A 99XX .

Problem Description :When making complete conference in IP Phone D(3025) . The IP Phone B will rings as conference ,In IP Phone A it will indicate 3117conference . But actually it should show as 3025Conference  . called party and calling party DN .

When Not making complete conference in IP Phone D (3025) the IP phone B will rings and in IP phone A it indicating as 30253117 .

Expected Behaviour : After complete transfer it should show in IP Phone A as 3025 conference 

Environmental Matrix :
CUCM : 10.0.1.10000-14
Phone Load : SIP9971.9-4-1-9
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