Cisco Bug: CSCul53898 - Mechanism to notify Finesse about change in AXL credentials
Nov 27, 2020
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: Agents are unable to login to Finesse Desktop. They receive a message about invalid username and password. Conditions: Finesse continues to use old AXL credentials after changing AXL credentials from UCCX.
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Bug Details Include
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