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Cisco Bug: CSCul53635 - Jabber secure mode Auth String needs a restart of TC in virtualization

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Virtualization Experience Client 6000 Series

Known Affected Releases

9.1(30) 9.3(0) 9.7(0)

Description (partial)

Symptom:
Jabber SRTP mode Authentication String needs a restart of TC in virtualization in order to work

Conditions:
Setup/Steps:
1. vxme and vxme-pre-req are installed on the TC
2. VXME_Utilities and Jabber are installed on a HVD on which a user is logged on and a user is sign-in in Jabber
3. On CUCM the necessary SRTP fields are set for the CSF device the user is logged on (Certificate Operation* Install/Upgrade, Authentication Mode* By Authentication String, Generate String or write your own, Operation Completes By is set to some date in the future and Device Security Profile* is set either to CSF Auth by Auth String or CSF Enc by Auth String)

Expected Results:
Authentication window should pop-up and after you enter your Authentication String you should be registered on CUCM and have CTI control and you should be in SRTP mode

Actual Results:
Authentication window pops-up only when you restart your Thin Client first and after that you enter your Authentication String you are registered on CUCM and have CTI control and you are in SRTP mode
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Bug Details Include

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